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Web Hosting,
Email and Dial-up -- Terms and
Conditions
These terms and conditions apply to web hosting, email and Internet
dial-up services provided by Hazelgrove Associates Ltd (trading as
Hazelnet Web Solutions). Use of Actinic software products is governed by
Actinic Software Plc's terms & conditions. (Please visit the Actinic
website at www.actinic.co.uk )
For information regarding the online sale of software and hosting
packages, please click here. For our
privacy policy please click here.
General Terms
- We do not allow Adult, Warez, illegal MP3 Sites or IRC Bots.
- You may not store more data in your account than your
allotted virtual server space.
- Your virtual server (including FTP and Telnet access) is for your
personal use only. You must not divulge the password to any
other person, and you should take reasonable precautions to ensure
that it is not discovered by other people.
- Data stored on our servers is not guaranteed to be backed up.
It is recommended that you keep an independent backup of all data
stored on your virtual server.
- Hazelnet Web Solutions accepts no liability for loss of data or web
content held on our Servers. You are strongly advised to keep an
independent backup of all data stored on your virtual server.
- You may not run server processes (eg. talkers/IRC Bots) from
your virtual server.
- We shall not be held liable for any loss or damages caused by
the use or misuse, unavailability or removal of services.
- When your account is closed, all files (including web pages, etc.)
will be deleted.
- We reserve the right to cancel your account at any time without
notice.
- We reserve the right to amend and update these Terms and Conditions
at any time without notice.
- To protect your privacy we never distribute your name or e-mail
address to any third parties.
- Users must not participate in any form of un-solicited bulk
e-mailing or spam.
- By logging into your account, or uploading files to it, you are
indicating your acceptance of these Terms and Conditions.
- You may not attempt to gain access by whatever means to any
part of our Servers or network that it is not intended for you to have
access to.
Refunds
- If you take out one of our yearly packages we expect you to commit
for this period of time. Because of your commitment, we offer a
discount on the normal monthly price of our accounts. If you cancel
your account within your service period then Hazelnet Web Solutions will
not make any refunds on any unused portions of your account. While
we do not offer refunds for pro-rated service (beyond our 30 day money
back guarantee which is applicable to some accounts only) you have no
obligation to continue using our service.
- Our 30 day money back guarantee (applicable to some accounts only)
excludes the refund of domain name registration fees.
Bandwidth
- If your bandwidth usage reaches the point where it has an adverse
affect on other clients we reserve the right to disable your site
until you can reduce your bandwidth usage.
- Each virtual server includes a nominated amount of bandwidth, if you
use more than this amount then you agree to pay for this bandwidth at
a rate of 3p (three pence) per 1 MB.
Web Pages
- Commercial use of web and ftp space is permitted.
- You will be responsible for the content of your pages, including
obtaining the legal permission for any works they include and ensuring
that the contents of these pages do not violate UK law.
- You will be held responsible for and accept responsibility for any
defamatory, confidential, secret or other proprietary material
available via your page(s).
- We reserve the right to remove material deemed inappropriate from
your web pages, without prior notice. Hazelnet Web Solutions do not
allow adult, warez or illegal MP3 web sites on their servers.
Credit
- Credit accounts are available for government, health, education and
councils only
- If your account/service is activated before payment is made then
payment must be sent in full by return.
- If payment is not made in full within 28 days your account may be
deactivated.
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